Website Privacy Policy
Who we are
Re-Solv - The Society for the Prevention of Solvent and Volatile Substance
Abuse is the UK's leading charity specialising in solvent and volatile
substance abuse (VSA).
Re-Solv is a Registered Charity in England and Wales and its charity
number is 326732.
Re-Solv is a non-profit-making charitable company, limited by guarantee.
Its company registration number is 1859082.
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Personal information
You may at times be asked to supply personal information via the
Re-Solv website. Personal information is anything that enables us
to identify you in some way, such as your name and an email address.
If you supply such information, we are legally bound by the Data Protection
Act 1998 to ensure that such information is only used for the purpose
for which it was requested and also to ensure that the data is held
securely.
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General
We may collect and record information in order for us to understand
more about how our site is used and in turn to make sure that the
site reflects your needs. To do this we may send cookies to your PC.
A cookie is a small file that contains information that allows us
to recognise that you have used the site before, but will not contain
any other personal data.
If you do not want cookies to be stored on your PC it is possible
to disable this function within your browser without affecting your
navigation around the site.
In Internet Explorer, click on Tools, click on Settings, click on
the Privacy tab and then use the slider bar to choose the level of
privacy you want.
In Firefox, click on Tools, click on Options, click on Privacy, click
on the Cookies tab and choose your level of privacy.
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Surveys
Occasionally we may ask you to fill in questionnaires or surveys
whilst online. The data collected by the questionnaire or survey will
only be used for the purpose stated on the form. You may also be given
the opportunity to add your address details to our databases so we
can contact you in the future. We will only use this information to
contact you if you expressly give us permission to do so.
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Financial information
In order to process Direct Debit, Credit Card or other financial
transactions we may ask for your bank or card details. In order to
do this you will be directed to our PayPal
facilities.
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Requests for information
If you make a request for further information via the Re-Solv website,
the data will only be retained on the Web Servers as long as necessary
in order to respond to your query.
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Confidentiality
The Re-Solv website may include links to other sites, not owned or
managed by Re-Solv. We cannot be held responsible for the privacy
of data collected by websites not managed by Re-Solv.
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Who we share information with
Re-Solv does not rent or sell mailing details to any third party.
Re-Solv may from time to time need to use the services of an Internet
Provider. For financial or technical reasons these may be sited outside
of the European Economic Area. Use of data by the Internet Service
Provider on behalf of Re-Solv is regulated and safeguarded by both
international procedures and legal agreements to comply with the requirements
of the Data Protection Act 1998. In particular, we wish to ensure
that data is adequately protected in the Provider's country of business,
as obliged by the 8th Data Protection Principle.
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Access to your information
You may request a copy of any personal information that Re-Solv has
about you. Please email information@re-solv.org or write to the Research
& Information Officer, Re-Solv, 30a High Street, Stone, Staffordshire,
ST15 8AW. Re-Solv does not make a charge for supplying this information.
It will help us to locate your records more easily if you can tell
us something about the nature of your contact with Re-Solv.
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Notification of change of Privacy Policy
Any changes to this policy will be notified by an icon being placed
next to the 'Privacy Policy' link on the Re-Solv Home Page for one
month after the change occurs. Registered Charity Number 326732.
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